Right of withdrawal

A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed to neither
neither their commercial nor their independent professional activity can be attributed.

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The
period is fourteen days from the date on which you or a third party named by you, who is not the
the carrier, has taken possession of the goods. To exercise your right of withdrawal, you must
You must contact us (company Ride Cool GmbH, Großenhainer Straße 137, 01129 Dresden, Tel. +4935184169259 , e-mail address:
cool(at)ridefrozen.com) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail).
letter, fax or e-mail) about your decision to revoke this contract. You can use
use the attached sample withdrawal form, which is, however, not mandatory. If you make use of this option
you immediately (e.g. by e-mail) a confirmation of receipt of such a revocation.
transmit such a revocation. In order to comply with the revocation period, it is sufficient for you to send the notification of the exercise
of the right of revocation before the expiry of the revocation period.

Consequences of revocation

If you revoke this contract, we shall return to you all payments that we have received from you,
including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different
other type of delivery than the cheapest standard delivery offered by us),
without undue delay and at the latest within fourteen days from the day on which the notification of your
your revocation of this contract has been received by us. For this repayment we use the same
means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case
expressly agreed otherwise; in no case will you be charged fees for this repayment.
charged for this repayment. We may refuse repayment until we have received the goods back or until
you have provided proof that you have returned the goods, whichever is the earlier.
point in time. You must return the goods without undue delay and in any case no later than within fourteen days from the
day on which you notify us of the revocation of this contract.
handed over. The deadline is met if you send the goods before the expiry of the period of fourteen days. The buyer bears the cost of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is
loss in value of the goods if this loss in value is due to handling of the goods which is not
and functioning of the goods is not necessary handling with them.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to contracts
- for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or
determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
personal needs of the consumer; the price of which was agreed upon at the time of the conclusion of the contract, but which can be delivered at the earliest
30 days after the conclusion of the contract at the earliest and whose current value depends on fluctuations on the
market, over which the entrepreneur has no influence;
- for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely in the case of contracts
- for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene, if their
are not suitable for return if their seal has been removed after delivery;
- for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature; or
other goods due to their nature;
- for the delivery of sound or video recordings or computer software in a sealed package, if the seal has been
seal has been removed after delivery.


Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back).

Ride Cool GmbH
Großenhainer street 137
01129 Dresden
E-mail address: cool(at)ridefrozen.com

- Herewith I/we (*) revoke the contract concluded by me/us (*) concerning the purchase of the following
goods (*) nor "/ the provision of the following service (*):

- Ordered on (*)/received on (*)

- Name of the consumer(s)

- Address of the consumer(s)

- Signature of the consumer(s) (only in case of paper communication)

- Date

(*) Delete where not applicable.
Source: Plutte Law Firm